Dispensing New Glasses
After your consultation with the Optician, you will move onto the Dispensing team.
Our fully trained team are there to help and advise you, quote you for your preferred options, and take any necessary measurements.
You are welcome to have friends or family members with you, and take as long as is necessary to make your decision. We also give you the option of taking a selection of frames home with you, to try with different clothes, or get opinions from a special someone if they could not accompany you.
You are also welcome to make a return visit, and we will reserve any frames that you like until you come back. We have a Framestore system at every branch this acts as a frozen mirror. It takes your picture in your chosen frame, and you can then put your glasses on and take a proper look at yourself! Where suitable we can also fit complimentary daily wear contact lenses for the duration of your dispense, so that you can see to choose.
Your dispensing assistant will talk through the lens options with you, and quote prices. We always offer a choice of suitable products for you, and are happy to give you as much or as little guidance as you need. Our price guarantee ensures that we are competitive - find the same product cheaper elsewhere and we will refund you the difference. We constantly source new lenses and frame collections to offer you the very best and the most up to date choices. We will also find specific items for you if you want something different! The team always enjoys a challenge!
Having gone through the lens options with you the dispensing assistant will help you to choose a frame.
