Our Commitment to You:

Eye Care, We Care, After Care...

We guarantee to...

Offer not just an eye test ... we'll open your eyes to an amazing eye care experience, unhurried and bespoke to your individual needs.
Ensure total satisfaction with your eye examination or your money back.
Give you our undivided attention with no interruptions, in a relaxed and comfortable environment.
Provide the best value complete eye examination for you, including Visual Fields, Intraocular pressure screening and advanced Digital retinal photography.
Be innovative and use the latest technology to give you the most accurate examination possible.
Have specialist Optometrists who run clinics for Dry Eyes, Behavioural Optometry and Visual Stress Assessment.
Offer you fully personalised monthly contact lens and eye care schemes.
Build on our 50 years of expertise and local experience as an independent family run group of practices. All our professionally qualified Optometrists are long-term members of the team, providing continuity and a reassuring familiar face!

We guarantee to...

Have a happy, friendly and caring team who will always go the extra mile for you.
Make sure that you get glasses or contacts lenses that you LOVE!
Offer a unique frame range - conventional or trendy; it's your choice
Listen to you.
Ask for your opinions - your comments are invaluable to us, so we offer patient feedback forms to continuously improve our service and your experience.
Help if you have an eye care emergency.
Offer complimentary hot or cold refreshments made just for you.
See you promptly. However, there are up to date quaility magazines just in case!
Provide clean toilets and baby changing facilities.
Give you best value. We'll refund the difference if you find an identical item cheaper elsewhere on the high street.

We guarantee ...

You a 30-day "no quibble" happiness policy. If you don't like your new glasses, even varifocals, we will change them.
Free minor repairs including stock end tip and nose pad replacement.
A One year warranty against manufacturing faults in frames or lenses.
Free lifetime aftercare for your glasses including servicing, cleaning and adjustments.