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Whole Team Training Meeting Thursday 9th December


The team learn a lot and have fun too!

Every three months we close our practices for the afternoon and get everyone together for a training meeting. The aim is to learn something useful to benefit the team and our patients, but to enjoy a get together too. The December meeting did not disappoint!

We had a presentation from Johnson and Johnson about Acuvue contact lenses, and a coaching session by Lyndsey Reid of Glow Coaching to show the team how much we appreciate them. An added bonus was the buffet supplied by J&J, so a good time was had by all. The Opticians had clinical training on new J&J products, while the rest of team learned about the value of features of J&J lenses such as UV protection.

 

 

 

 

 

 

Sarah, Luke, Karen & Alison demonstrating UV protection!

The meetings are important as part of our commitment to our patients, to offer excellent customer service, extensive product knowledge, and a happy team who enjoy working with each other and for our patients. We also had the opportunity to thank Michelle from our Thrapston branch, who received a lovely letter of praise for her work from one of her younger patients.

 

 

 

 

 

 

 

 

Michelle with her thank you bottle of champagne!


It's always fantastic here. Aiden is very thorough and understanding. Really helpful and patient.

E. E. Market Harborough

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